Legal & Trade Assurance Escrow Agreement

Terms of Service & Trade Assurance Escrow Agreement

Last Updated: 2026 • Regulating Global B2B Transactions

1. Escrow Service Mechanism

AliTrade acts as an independent, neutral Escrow Agent holding transaction funds between buyers and sellers. Escrow funds are released only when:

  • Supplier completes production, packaging, and dispatches cargo with valid bill of lading.
  • Buyer inspects and signs off delivery within inspection window.
  • Auto-release upon inspection window expiry if no formal claim was opened.

2. Platform Fees & Commissions

The platform charges a 5% transaction commission deducted from supplier gross sales upon successful escrow completion.

3. Gold Supplier Tiers

Gold Suppliers undergo strict third-party business license and factory capability audits.

4. Dispute Policy & Refunds

Buyers can dispute for shipping delays or product non-conformance. The arbitration board evaluates evidence to award escrow payouts or issue full refunds.